Client profile
The client specialized in the research, development and marketing of pharmaceuticals and provide innovative, therapeutic, corrective and aesthetic solutions that meet the health care needs of patients and physicians. At a glance
Business Challenge
Large drug manufacturers have stock points in almost every state in India. Stock points follow a stock transfer model from the manufacturer and all invoices sent to the stockists are on the name of the manufacturer itself.
Effective sample distribution plan is very crucial in pharma industry for increase revenue and brand recall. Earlier the stock points were managing sample and promotional literature distribution manually and encountered many challenges like:How the Solution Works
Receive Stock points receive most of the sample requirements of medical reps from SFA software, sometime requirements also come from different sources like email, fax, and phone so PharmaNET also provide the flexibility to enter order manually which minimize the order missed out chance.
Verify
The solution also checks that the quantity ordered is valid for the particular material, the MR is entitled to order specific goods or services, and that the requested date is within a reasonable timeframe and more.
Once the automated checks and verifications have occurred, the system consolidated all the sample requirements and process it in a single order.
Manage
The order is automatically put into a workflow when exceptions occur or approvals are necessary. Let your medical reps track the progress of their orders by setting up automatic customer notifications throughout key phases of processing. Reps will no longer need to call and check their order status, allowing your staff to concentrate on processing orders, rather than responding to incoming calls.
Extract
PharmaNET also allows the stock point to create different invoices for different medical reps at one go release of different samples and promotional literature. Return of samples to stock points in case of change of medical reps or excessive demand than supply is another value added feature provided by PharmaNET.
Archive
Electronic copies of orders are kept for as long as necessary and can be shared across departments directly from PharmaNET. Electronic archiving allows orders to be available at any time and accessible to all authorized personnel from any location for as long as needed. No more searching through file cabinets and no more wasted time.