Electronic order management software

Our order management software is capable enough to manage & support large volume of sales orders globally in shortest processing cycle & track real time sales data both primarily as well as secondarily.

Business need

Management of orders at different stock points is critical part of any sales and distribution system. Days are gone, where the customer usually provides the purchase order to stock point and the data entry operator at stock point punches the order in the system, and converts the same to sales order. This system is now replaced with highly efficient integrated supply management system, where the customer electronically generates/transfers purchase order to stock point, which in turn, just converts the same into a sales order and process the sales order.

However, the situation is not very simple to implement especially when both the customers and stock points are using different systems. In countries like USA, where EDI (electronic data interface) are widely used and implemented, it is normal practice to transfer it electronically.

Solution overview

PharmaNET allows field sales user to manage large volume of retail customers/wholesalers spread over large geographical area effectively. For generating the order, PharmaNET also offers capabilities to refer to historical purchase pattern as well as actual stock and sales data at customer end. There are various methods incorporated to efficiently consolidate customer stock and sales data (secondary stock and sales) in PharmaNET using online interface for excel based data transfer OR email based automatic data consolidation.

Business benefits :

PharmaNET – order management software seamlessly allows users to create orders in a quick and efficient manner and also provide required alerts based on historical sales or secondary stock and sales data if available. For example, if inventory norms at customer are 45 days, and order quantity exceeds inventory norms, the system will flag the user with the alert.

Each order passes through workflow based on who is the originator of the order. For example, if field sales user has entered the order on behalf of the customer, the order can still go to customer for his authentication before transferring to order processing system.

PharmaNET EOMS (electronic order management software) can be mounted on various order processing systems or integrated ERP systems like SAP, MS Dynamics and core PharmaNET itself.

Generic n-tier architecture ensures that system can be use to manage orders further for tertiary customers and provide seamless order management platform for entire distribution chain. Order management software is optimized for usage on mobile Apps as well to make sure order booking is convenient from smart phones and tablets as well.

If you have any doubts and queries and for further details please feel free to contact us at sarjen@sarjen.com