Case study about achieving excellence in supply chain with PharmaNET

Client profile
img2One of the largest industrial conglomerate in India, has made its mark in the pharmaceuticals and cosmetics business having a strong presence in India, Sri Lanka and Bangladesh. The group also has two R&D centers and collaboration with 15 multinational companies that gives it a distinction of having one of the largest numbers of foreign collaborations amongst leading business houses in India.

At a glance
25 Branch offices in India
18 production units
600 + active users
33K + Stock keeping units
50 + carried and forward agents
400 + Distributors
Business Challenges
Multiple companies
Multiple units of stock handling
Dynamic pricing structure
Comprehensive promotion and schemes
Speed up for billing, collection, dispatches etc.
Track retailers performance
Sales monitoring reports
Sales category penetration reports
Target v/s Achievements
Last year current year comparison reports
Business solution
So our client deployed “pharmaNET” for automating the entire supply chain management to streamline distribution channel, effective demand forecasting based on historical sales, having optimum inventory in warehouse, fast and error free order booking, effective management and implementation of dynamic pricing structure and trade promotion activities and for getting business analytics helpful for top management for making operational and promotional strategies.
Centralized, secure and standard format
Enhanced transparency, visibility and profitability
Reduce time, cost and effort required
Easily finding out the reasons for the variances to take remedial action
Fixing accountability for continuous performance management
Effective profit planning by the top management
Better alignment between budgeting, planning and corporate goals
Dynamic solution easy to upgrade
Real time profit-loss insights help management to take right decision at right time
Easy to access with 24*7 availability
Anytime, anywhere and on the go
Distribution management
PharmaNET allowed our client to maintain detailed information on products, stocks, suppliers, retailers and streamline the process of purchase, order booking, invoicing, promotions, claims, damage returns and receivables.
Demand planning

Accurate demand planning drives efficient sourcing and production, as well as optimal inventory levels throughout the entire upstream and downstream supply chain.

PharmaNET enabled our client to quickly generate and track forecasts for multiple business needs—including sales, marketing, logistics and financials. This helped them to improve margins by keeping detailed product forecasts aligned with high-level business plans.

Inventory management
PharmaNET supply chain management software comes with the inventory management module provided our client a real-time access to available inventory, inventory in transit, reorder quantities, and inventory cost that helped our client to efficiently manage their distribution process to improve customer satisfaction while maximizing profits. Advanced features such as multiple warehouses, lots, inventory sub items, expiration dates also ensure just in time delivery.
Order management
PharmaNET enabled our client to speed up order to cash cycle by protecting margins and profits by enabling buyers and suppliers to have a real time visibility of end to end order status, ability to accept any input and convert to any required format, confirmation of order status with customer, secure and role-based authentication process that enables each customer to specify access permissions for different users, place orders 24/7 which resulted into greater customer satisfaction.
Trade promotion management
PharmaNET supply chain management software further allowed our client to plan, create and implement various promotional schemes to the entire downstream supply chain partners, track its effectiveness and improved it further. PharmaNET was competent enough to manage comprehensive trade promotional schemes based on:
Quantity, amount, weight and window display
Flexible payouts, Flat amounts, Discount %, Free products, Quantum purchase schemes
Track and review promotion effectiveness
Flexibility to alter ongoing promotions to align with market response
Run promotions for specific customers based on specific attributes
Master data management
Created and maintained uniform master data like product catalogues, price lists, sales and geographical hierarchies for reporting purpose, route management and streamlined processes across the entire downstream supply chain with the help of PharmaNET.
Return on investment
Improved win-win situation with distributors by improving their ROI
Continued double digit in earnings and revenue
Reduced stock out
Unified distribution process enabled for future changes alignment and complete compliance
Efficient supply chain management ensure Just in time delivery which leads into greater customer satisfaction
Improved sales forecast, budgeting and trade collaboration
Achieved alignment of target v/s actual bottom-line