Awareness – FAQs

What is PharmaNET?
Who should use PharmaNET?
Companies which are pressed with the need to integrate, streamline and automate their business processes to optimize the productivity, quality and profitability.
Why should I use PharmaNET as a sales software for tracking and analysis sales?

PharmaNET is a proven and dynamic solution for sales analysis & sales management by a diversified set of industry verticals including Pharmaceuticals, Healthcare, FMCG, Cosmetics, Oil & Lubricants and many more.

It’s comprehensive and user-friendly features help to cut down problems of manual tracking related to logistics and warehouse management, stock transfer, invoicing and billing management amongst others.

It is currently operational across more than 500 locations, sub-locations and other important sales channel partners of large to medium size companies.

What are the key features of PharmaNET?
Key features of PharmaNET include primary and secondary sales management, sales return management, warehouse/inventory stock management, stock transfer management, billing/invoice management, target management, price control management and lot more.
Is it an internet / web based system?
Yes, PharmaNET is a totally web-based user friendly platform.
Who all are using PharmaNET?
PharmaNET is being used by some of the most reputed large to medium size companies. Contact Us to check references.
Is PharmaNET useful only for pharmaceuticals and healthcare companies?
“PharmaNET”, business management solution has good number of customers from Pharmaceuticals, Healthcare other FMCG industries. It is fit for all types of industries whether small, medium and large that require to integrate, streamline and automate their business processes to optimize the productivity, quality and profitability.
Can I ask for your customer references?
We have a sizable customer base ranging from larger companies to medium and small organizations. Contact Us to check references.
Who is behind PharmaNET?

Sarjen providing excellent business software solutions and services from over a decade, to Pharmaceuticals, Healthcare, Research, FMCG , Oil and Lubricants and many more.

We also follow various standards like GMP, GCP, GLP as well as regulatory guidelines like ANNEX 11 for computer systems from EMA and 21 CFR part 11 from US FDA. Our expertise lies in Enterprise Resource Planning, Supply Chain Management, Customer Relationship Management & Regulatory domain.

Sarjen is an ISO 9001:2015 certified and affiliate with Microsoft, Apple, BlackBerry, IBM and HP. We have offices in Ahmedabad, Gujarat and Mumbai, Maharashtra with the qualified software team of more then 150+ professionals. You can visit Sarjen’s website to know more.

Accessibility – FAQs

Can I have a dashboard view to track key performance indicators if I use PharmaNET?
Certainly! PharmaNET offers a feature loaded dashboard that display key performance indicators in graphical and chart formats.
Can I track secondary sales if I use PharmaNET?
Yes. PharmaNET allow you to track primary, secondary sales across entire sales channel. So you can see your product’s positioning at distributors, stockist, and sub-distributors.
Can I manage sales return through PharmaNET?
Yes you can. Sales return is an important feature of PharmaNET that enables you to streamline sales return data which will include sales return date, retailer code, distributor sales man code, model / serial number, quantity, with/without reference return, tax and other historical factors.
Can I manage & track stock transfer using PharmaNET?
Sure. PharmaNET comes with an included module that helps to manage stock transfer data between central / mother ware house and different stores. You can also generate with the automatic indent facility.
Can I implement price control using PharmaNET?
Yes user can implement price control using PharmaNET. Sales software have a distinct module to handle price control which ensures the profit margins of stockist, distributors and retailers.
Can I upload sales data from my PharmaNET to ERP?
Yes, you can upload the sales data to your ERP through an intermediate data feed interface or a bridge has to be created to transfer transactions between two sales software. Contact Us to know more.
How easy is it to upload sales data to my ERP from PharmaNET?
You can upload sales data either through automated batch process or by manual process. Contact Us for more details.
Can I ask to integrate PharmaNET with Field Force Reporting Software?
Yes, our system can be integrated with any Field Force Reporting software or legacy CRM or we are also providing the same field reporting and CRM application on same platform.
What all reports can I generate using PharmaNET?
You can generate several user-friendly reports using PharmaNET. Some of these include all territory sales report with periodic sales trend, SKU and stock report, modern trade report, accounts and distributors report, direct to retail report, and many others. Contact Us for more details.
Can I download the reports and save to my local computer?
Yes, you can download/print each report in an excel format and save it in your system for future reference.
How easy it is to use PharmaNET especially by non-technical people?
PharmaNET – Sales software is very user friendly system that does not require any special technical knowledge to be operated. You just need basic computer knowledge to use this sales software moreover; our team provides training sessions to top-level users of the system after implementation.
Do I need to have my own IT Infrastructure to run this PharmaNET – Sales software?
No, you don’t need a self-owned IT infrastructure to run the software. All you need is a reasonably good computer connected to the internet to get started with PharmaNET.
How much time is required for classic implementation of PharmaNET?
Standard system implementation can take between 3-4 weeks after the formal order. Contact Us for more details or if you are looking for a customized solution.
Can PharmaNET be customized to suit my exact business needs?
Yes, we are open to customization to suit your exact business needs.
Is it possible to see a live DEMO of your software?
Yes, it is a great pleasure to take you through a DEMO of our software. Please Contact Us to schedule a demo.
How secure is my sales software data if I use your hosting services for PharmaNET?
We use world-class hosting infrastructure & strong firewall protection to ensure data safety & security. We are also taking data backup of application on periodically basis to protect your professional details, in some cases we also sign non discloser agreement to secure the data and customers trust.
I would like to host application with your company, do you take regular data backups?
You are most welcome to use our hosting services. Yes, all data lying on our servers are scheduled for external back-ups on a regular interval. Contact Us for more details.
Can I host PharmaNET on my own infrastructure?
Yes you are free to host the application on your own infrastructure, however it is recommended to ask for hosting it on our infrastructure in order to save cost and also avoid multiple infrastructure related hassles.

Affordability – FAQs

Will there be additional charges for customization?
Yes, customization charges will be additional to the cost of our standard system.
Do you provide training sessions after software installation? Is the training charged additionally?
Yes, we do provide FREE training sessions after software installation to the top-level users and assist in understanding & using the system. We also provide detailed user manuals as a ready reference guide for different types of users.
What is the cost of the Standard PharmaNET Software?
Please Contact Us for price details.

After sales service – FAQs

How strong is the after sales support?
We have a very strong after sales support. We ensure that all your queries are answered in quick support.
Can I ask for a dedicated after sales support?
Yes, we can provide you dedicated after-sales support at additional cost as well as dedicated team also. Contact Us for more details.